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Frequently Asked Questions

What is exercise physiology?

Exercise physiology involves the study of how the body responds to physical activity and exercise. It includes the development of personalised exercise programs to improve health and fitness, manage chronic conditions, and aid in injury recovery.

How can I book a session with an Exercise Physiologist?

You can book a session by contacting us directly through our website, calling our office, or visiting our facility. Our staff will help schedule an appointment that fits your needs.

Do I need a referral to see an Exercise Physiologist?

While a referral is not always necessary, having one can be beneficial, especially for services covered by Medicare, workers compensation, or other insurance plans. Check with your doctor or contact us for more information.

What should I expect during my first session?

Your first session will include an initial assessment where our Exercise Physiologists will evaluate your medical history, current fitness level, and specific health goals. This helps us create a personalized exercise program tailored to your needs.

Are your services covered by Medicare or private health insurance?

Yes, some of our services are eligible for Medicare rebates and may be covered by private health insurance. We recommend checking with your insurance provider or contacting us for more details.

How can exercise physiology help with managing Type 2 Diabetes?

Exercise physiology can help manage Type 2 Diabetes by improving insulin sensitivity, controlling blood glucose levels, and enhancing overall health through tailored exercise programs.

What is remedial massage and how can it benefit me?

Remedial massage is a therapeutic technique designed to treat musculoskeletal pain, injuries, and discomfort. It can improve circulation, reduce muscle tension, and promote faster recovery from injuries.

What types of Pilates classes do you offer?

We offer a variety of Pilates classes, including beginner, intermediate, and advanced levels. Our classes focus on improving core strength, flexibility, and overall body balance.

Can older adults benefit from your exercise programs?

Absolutely. Our "Strength for Life" program is specifically designed for older adults, focusing on evidence-based strength training to enhance functional fitness, balance, and overall health.

Do you provide home-based exercise programs?

Yes, we offer home-based exercise programs that are tailored to your needs. These programs are designed for convenience and effectiveness, allowing you to maintain your fitness routine at home.

What should I wear and bring to my sessions?

Wear comfortable, breathable clothing and appropriate athletic shoes. It's also a good idea to bring a water bottle and a towel. If you have any specific equipment or documentation, our staff will let you know beforehand.

How do I access the 24-hour gym?

Membership to our 24-hour gym grants you access any time of day or night. Contact us to learn more about membership options and how to get started.

What safety measures are in place at your facility?

We prioritise the safety of our clients and staff. Our facility follows strict hygiene protocols, including regular cleaning and sanitisation of equipment, and adherence to all health guidelines.

How can I provide feedback or a testimonial?

We value your feedback. You can provide feedback directly through our website, via email, or by leaving a review on our social media pages. Testimonials can also be shared through the same channels.

How do I make a referral?

You can make a referral through our Make a Referral page. This page provides all the necessary information and forms to refer a patient or client to our services.